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Privacy Policy
This Privacy Policy explains how Ironwood Equipment LLC collects, uses, shares, and protects personal information when you visit our site, contact us, or purchase products. It also describes the privacy rights available to residents of California and other US states with comparable laws, and how to exercise them.
Last updated: July 2026 · Ironwood Equipment LLC
Information We Collect
We collect information you provide directly, such as your name, shipping and billing address, email, phone number, and order details. When you pay, your card details are handled by our payment processor; we do not receive or store full card numbers.
We also collect information automatically as you use our site, including IP address, device and browser type, pages viewed, and cookie identifiers. See our Cookies Policy for details.
How We Use Information
We use personal information to process and deliver orders, provide customer support, prevent fraud, comply with legal obligations, improve our site and products, and, where permitted, send marketing communications you can opt out of at any time.
We retain personal information only as long as needed for these purposes or as required by law, such as for tax and accounting records.
How We Share Information
We share personal information with service providers who act on our behalf, such as payment processors, shipping and freight carriers, and IT and analytics vendors, under contracts that limit their use of the data.
We do not sell your personal information for money. We may share certain online identifiers with advertising or analytics partners in ways that some laws define as 'selling' or 'sharing'; you can opt out as described below. We may also disclose information when required by law or to protect our rights.
Your California and State Privacy Rights
Under the California Consumer Privacy Act as amended by the CPRA, and comparable state laws, eligible residents have the right to know what personal information we collect and how we use it, to access a copy of it, to correct inaccurate information, to delete it, to opt out of the sale or sharing of personal information, to limit the use of sensitive personal information, and to not be discriminated against for exercising these rights.
The CCPA and similar laws apply to businesses that meet certain revenue or data-volume thresholds. Where these laws apply, we honor the rights described here.
Do Not Sell or Share My Personal Information
We do not sell your personal information for money. You can opt out of any sharing of your personal information, and limit the use of sensitive personal information, by contacting us at sales@ironwoodequipus.com, and we will process your request.
If you send us an opt-out request by email, we will honor it for your account and the personal information we hold about you.
How to Exercise Your Rights
To make a privacy request, contact Ironwood Equipment LLC at sales@ironwoodequipus.com, +1 435 215 5241, or 5199 Wheeler Way, Hurricane, UT 84737, United States. We will verify your identity before fulfilling requests to access, correct, or delete information, and you may use an authorized agent where the law allows.
We will respond within the timeframes required by applicable law and will not discriminate against you for exercising your rights. If we deny a request, we will explain why.
Security and Changes
We use administrative, technical, and physical safeguards, including encryption in transit, to protect personal information. See our Payment Policy for payment-specific security details. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may update this policy from time to time and will post the revised version with a new last-updated date. For privacy questions, contact us at sales@ironwoodequipus.com.
Questions about this policy? Contact us at sales@ironwoodequipus.com or +1 435 215 5241.